Support Center

Getting Started

  • How can I get the service on my phone?

    • To download FamilyWall , Simply click here from your mobile browser or visit the Apple App Store or Google P...

    Oct 26, 2012 01:56PM CEST
  • How can I create a family?

    You can create your family either from mobile application or Web. On mobile application, if you are not l...

    Oct 26, 2012 01:56PM CEST
  • How to Join a Family?

    In order to connect to your family you have to use the login and password you used to create your family or lo...

    Oct 26, 2012 01:56PM CEST
  • How can I invite new members?

    Family founder or another administrator can invite new members to join a family. On mobile client, this ...

    Oct 26, 2012 01:56PM CEST
  • Can I post a video?

    Free version of FamilyWall does not allow posting videos. FamilyWall premium options offer possibility to post...

    Oct 26, 2012 03:09PM CEST
  • What is the star used for?

    In the mobile application the star is used to tag a post as a best moment for a member. A yellow star identifi...

    Oct 26, 2012 03:14PM CEST
  • How can I remove a post?

    Each family member can delete a post (message, photo, event, check-in, place, task, and contact) that he has p...

    Oct 26, 2012 03:16PM CEST

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